PC Trouble Shooting Challenge... I’m a noob

11 Th08, 2020
314 537 lượt xem

The LinusTechTips PC Tech Support Challenge was a LOT of fun... but I learned a lot about what happens when I don't follow my OWN advice... learn from my mistakes!
To learn more about the Fractal Design Define 7 Compact, head to www.fractal-design.com
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  • (no) that can't be the drive she's looking for | ----------------------------------------------- ------------------------ ... bBf13

    Remi GregoireRemi GregoireNgày trước
  • well, hell, now i have to rewatch the comp just to see the look on your face.

    PappyDanPappyDan2 ngày trước
  • While i watched the competition video uploaded later from Linus Tech Tips (not the stream directly), i would have approached it they same way like Jay did, more educationally, not like teaching everyone, but fix the errors or problems because you have the knowledge to fix them, and not because you accidentally fixed them, because then you do not know what to do when you encounter that problem or error the next time, plus everyone gets some info on the error and the fix to it. I diffidently agree that the competition could use some adjustment, but again it was the first of its kind, so that is a given. I agree with a point system consisting of errors/problems to fix and goals to reach. Overall a really good and entertaining competition, interesting to see the different approaches. Good Work Jay and Steve!

    Kasper SchmidtKasper Schmidt2 ngày trước
  • Here's Jay finding the m.2 on the Linus Stream viworld.info/rock/video/rYeInHfCmWCN3pc.html

    Shawn HammShawn Hamm3 ngày trước
  • Tsk, little salty there lol, but you follow the rules set by the judges 😆

    smzslidersmzslider4 ngày trước
  • No worries, you took the right approach to the Tech Challenge and how it was meant to be done. It also seems like LTT learned a lot from this first Challenge seeing how they set the rules for their second Challenge.

    MarkkuMarkku4 ngày trước
  • I hope they do another one soon that was a lot of fun watching and with jay's suggestion it would make it even more entertaining!

    Jean-Christophe SimonsJean-Christophe Simons4 ngày trước
  • sounds like the last election 2nd place really won because of cheating in democrat run cities -

    Rick TRick T4 ngày trước
  • Missing the M.2 drive was a classic. I've done similar things when troubleshooting customers computers but one special case stands out. I worked for a small computer company doing just about everything from marketing to customer support. In between those I did some sales but mostly I built servers. A lot of servers... One of our customers bought a top of the line server motherboard. This was a multinational company, one of the largest in the world in their particular segment, and they were looking at building control servers for one of their large scale projects. So having them call back and saying the motherboard didn't work was not a good thing... So we called the MB manufacturer who shipped a new motherboard directly to our customer, sat back and thought it was problem solved. A couple of days later the customer called back and said the new MB didn't work either. As this time we'd received a new MB, just in case the unthinkable would happen, but the entire thing didn't make sense. These were very expensive motherboards and the manufacturer did test each unit before shipping and having two in a row dead is something that just shouldn't happen. So I tested the new MB we'd received and it worked fine. Day after I packed it and got into a car and drove for something like three or four hours so I could hand deliver the MB and get to see how it worked out. At the customer I got to talk to the guy designing the system and we went into the workshop to take a look at the ailing computer. They had designed and built a custom case and it was looking great even though it was so far a one off. Having huge resources and all you could ask for in the way of computerized machinery and robots makes a bif difference in what a first prototype will look like. This looked as if it just came off the production line of a big case manufacturer. Enough about that for now and on to the computer malfunctioning. First we tested the MB currently installed and it didn't work. So I tested a few easy things such as a known good PSU I had with me, a known good CPU and known good memory. I also unplugged everything that wasn't absolutely needed for the MB to post. And it was still dead. So we tore out the apparently dead MB and installed the one I had brought and that I had tested with the PSU, CPU and memory I'd brought. And it was dead... Now we knew there was something fishy going on and took the MB out of the chassis and tested it on the desk. Naturally it worked. Time to start scratching our heads. We were discussing this and started looking over the chassis but couldn't see anything that looked to be out of order. So we installed the motherboard and tested again, and this time it worked! Time to start the head scratching again. Why would it suddenly work now? While contemplating this we started installing one component after another, testing after each to see if anything broke it. And what did you know, we found that after installing the full amount of memory it wouldn't post any more. Head scratching commenced. We took out all but the minimum needed to post and post it did. So could one of the remaining modules be the one causing all the problems? So we tested the memory modules one after the other and they all worked. Then we populated the memory banks one after another and eventually it failed. So we removed the modules that seemed to cause it to fail and it still wouldn't work. After minimizing the memory config again it would work again. Now it was getting bizarre. Talking it through we installed everything on the MB we had initially taken out of the case and ran it on the desk, and everything worked fine! So out with the new and in with the old, apply power and, nothing! And I thought it was bizarre before... Now we had eliminated everything but the case. So we took everything apart again and stared looking at that case again. By now I bet a lot of people have already deduced what the problem was, but at the here and now there was two technicians scratching their heads, and one of those two had designed the case. After looking at it from every possible angle and discussing possibilities I fell back to my go-to practice when building a server, especially when using a motherboard or chassis I hadn't used before. I started counting the motherboard standoffs and the screw holes in the motherboard. And they didn't match. There were 13 motherboard standoffs in the chassis but only twelve screw holes in the motherboard. The 13 standoffs were all in the usual positions as specified by SSI EEB, but server motherboards often deviate from this slightly, and this one did. One of the standoffs were located where the memory banks were, so they manufacturer had omitted that screw hole. When the motherboard was installed one or more pins in a memory socket touched the standoff. As the case had been powder coated that didn't mean it necessarily short circuited, at least not until we put some pressure on the motherboard as memory was being installed. Then the pin would scratch the paint and make contact with the metal underneath. Five minutes later I'd taken a power drill to the offending standoff (they were riveted or welded in place) and we had the machine up and running. Looking back this was a very simple fault, and the solution should have been obvious. But as the machine had been built by the same guy who had designed the case, and everything looked so professional I hadn't even thought about something so simple. And when you work with motherboards this large it's not immediately obvious if there is an extra standoff unless you really look for it. Normal motherboards have six or possibly seven screws keeping them in place while these large ones use anything from 12 to 15, though 13 is the most common. In this case he had spent days looking at this an not seen the obvious. The motherboard had been replaced three times, and I've spent a day travelling or digging in the machine before we caught the problem. Afterwards we just looked at each other and agreed that neither of our employers needed to know the exact details, just that the problem had been solved...

    drino zhaodrino zhao5 ngày trước
  • Ohh come onn Jayyy!...Its okayyy!

    Alim BhanwadiyaAlim Bhanwadiya5 ngày trước
  • If a friend brought this pc to me and asked me why it wasn't working I'd actually be impressed he could fuck it up this bad

    JamesJames7 ngày trước
  • Tech repair is about fixing problems, not finding them

    Joseph GideonJoseph Gideon7 ngày trước
  • I know I'm late, but it's tech support challenge, which means time is money, both for the consumer and for your employer. Clear the cmos, rebuild, those things were quicker! That's the context of the competition.

    LakeVermilionDreamsLakeVermilionDreams9 ngày trước
  • You were great in it. You should do this kind fo things more often !

    Traian TranteTraian Trante10 ngày trước
  • Please do this again, this was so much fun to watch.

    Daan wDaan w10 ngày trước
  • Doing reset on bios without knowing what caused the problem is not really troubleshooting. A tech should know what was what and what fix to apply. Its like feeling tired all the time not knowing you lack sleep, if that make sense.

    Micah Jericho HerreraMicah Jericho Herrera11 ngày trước
  • I found this channel about 2 weeks ago and really like it, yesterday I found the competition and watched it and now I see this. I don't know anybody watched Jay for 2 weeks I really like the videos. The competition was called tech support challenge; my main thought was who would I be the happiest with working on my machine. Reaching benchmarks with a boiling hot CPU would make me a bit nervous if it was my machine :), I totally agree if you finish with a time limit you can award points for issues found best running machine and speed :) either way it was super entertaining to watch I was surprised how entertained I was and how much I wanted to know who would be the winner (I consider myself technical but I am a total noob compared to these people). BIG THANKS! I learned a ton and super entertaining.

    NLCZ VrmnNLCZ Vrmn11 ngày trước
  • oohh,how can you loose this man...

    Tommy JørgensenTommy Jørgensen12 ngày trước
  • Jay, Your approach was correct. As a tech we evaluate by first looking and checking the physical, correct those things and move on. The only REAL mistake I think you made was using "TIME" and rushing. If you really think about it, once you give it a good look over, you would have found and fixed those fans and maybe the paste would have been a thought if you had to move the block out of the way... Now as far as not booting - yes we would have just reset the bios and then make minor changes... BUT you did give a good point that maybe it was over-clocked to give the #'s.. so you were cautious in that realm and saw the other problems... Don't beat-up yourself.. Yes this would be more interesting via point values.What would be very interesting are having 4 players doing the challenge. BTW, yes your facial expression when you saw the drive stuck to the paste was priceless BUT BUT BUT was the BIGGEST highlite and made it totally well worth watching 2 pros. A big thank you for making this old man laugh cause it happened to me. God Bless!!

    Stephen FStephen F12 ngày trước
  • I would say make it Errors: 50% Performance 40% Aesthetics: 10% (Steves looked like shit tbh lol) 2 hours 15 mins to finish and whoever presents the best wins

    YessrYessr13 ngày trước
  • I think your face was fuming red at one point.. 😅 Minus calm emotion point there, but you have some great suggestions nonetheless, very cool Jay

    Arief RakhmanArief Rakhman13 ngày trước
  • watched that stream after it was loaded to youtube, thats how i found your channel and ive been watching your videos non-stop

    dukesarxdukesarx13 ngày trước
  • I was freaked out by the 2 hour length of the video but still watched it be amuse it sounded cool enough and I had a lot of fun watching it.

    Mivako GamingMivako Gaming15 ngày trước
  • Just came from Linus' build with you. Even though you came in a very close second, I learned more from watching you than the other guy. Thanks for doing it.

    Jason MorfordJason Morford17 ngày trước
  • Jayz, I disagree. You're not a noob and don't let an Online Show make you feel like one. They are great for entertaining and may have an influence on how people think about you, but at the end of the day, they will all come back to your channel and watch your videos, because those are going the help them out, teach them things! I watched your videos in the past and I will continue watching them regardless of the winner of that contest. That is because I love your video content, your way of explaining things and I look forward to seeing more. Heads up!

    Attila AntalAttila Antal17 ngày trước
  • The Asus LAN drivers ONLY working with winrar might be due to the filename encoding. I've run into issues with Chinese language zip files made in winrar not extracting correctly in other archiving software.

    CJCJ18 ngày trước
  • From a fan, His demeanor and way he is talking... he is handling this loss really poorly lol

    Jeremy AnayaJeremy Anaya18 ngày trước
  • Not sure who cares what the problem WAS if it's been fixed...

    Tor WangenTor Wangen20 ngày trước
  • I know he’s saying he’s not salty...... but he’s so salty 😂

    TheGshockaTheGshocka23 ngày trước
  • What you suggest goes towards a very fair game Jay. Hats off! And good game

    M$ham!LM$ham!L24 ngày trước
  • a sour grapes video? I enjoyed watching the challenge, but do agree with Jay, that there was some ambiguity surrounding the spare parts and the message on the graphic card box.

    Brian DicksonBrian Dickson26 ngày trước
  • Your suggestions are reasonable and would greatly enhance the contest.

    Computerized Cobra ProductionsComputerized Cobra Productions27 ngày trước
  • I've been in the computer field since 1986 and one of the first things I do on a system that isn't working normally is reset the CMOS. I agree with Jay that this competition was unclear, was it 'We have 10 problems, find out what they are' or 'Get this system back up and running the fastest' If clearing the CMOS fixes 5 of those, you didn't find them, which was the point of the competition in my opinion. So a points based competition in addition to the 'cleared the hurdle' would have been a better thing.

    Wayne WarrenWayne Warren28 ngày trước
  • Still much love!!! I want see these kind of challenge again. I want you to have a rematch!!!

    What you KnowWhat you Know29 ngày trước
  • i would like to see tech guys vs non tech guys, and see how they differ when it comes to fault finding and repairing systems, i would love to have had a go with that third system and see how i would have done in this competition, but given that those machine are from linus, i would have stripped that pc completely and rebuilt it from scratch.

    ferret gamingferret gaming29 ngày trước
  • We Just need a rematch.. then I I feel a rocky montage coming soon.

    89Achilles8989Achilles89Tháng trước
  • i missed the live feed but was bloody good 👍🍺🍻🇦🇺

    Jam795 HotJam795 HotTháng trước
  • If you haven't seen the Video Jay is talking about it was great to watch! if was funny, Intense, technical, unfair, and overfair, I personally think the true problem fixers "find Problems to fix them" I wouldn't want to fix something and not know what was wrong! Clearing a Cmos resetting BIOS is not troubleshooting that's a last resort.

    Rob TRob TTháng trước
  • Agreed. One of the grading criteria should be specifically identifying the defects, so as to remove the "nuclear" troubleshooting approaches like resetting the cmos. It's a valid approach, but it somewhat goes against the spirit of the contest.

    Michael HarrisMichael HarrisTháng trước
  • Salty lmao, good job

    leo874lifeleo874lifeTháng trước
  • One big excuse making sob fest, dont forget the thermal paste FFS. End of title is accurate...

    Squatchin MaineSquatchin MaineTháng trước
  • Thank you for doing the challenge, all of you did really great. I would love to see more in the future! Take care and be safe.

    Mephisto GhostMephisto GhostTháng trước
  • I think from the perspective of an IT guy the competition should first identify the problem and then fix it. you should give points for each category of task. Yup, by doing a reset or overclocking you can bypass identifying many problems and ram through benchmarks. But is this what is expected from an IT guy ?! Customers might not bother but as a professional competition for IT guy, both identifying problems and solving it are expected. I don't want to take anything from Steve. He was a better contender. He did better and figured out clever ways around. But I think the rule of the game should be more strict so that loopholes can not be exploited.

    Shaswata ShahaShaswata ShahaTháng trước
  • Rewiring the clear Cmos button to front panel pw could be fun :D Old skool jumpers to actually clear cmos...

    Bloodline2009Bloodline2009Tháng trước
  • so no paste and no issues explain that. you and every other computer tech has always preached paste, paste, paste, so intel is that much better then amd where it doesn't need paste

    marc hayesmarc hayesTháng trước
  • Jay got gypped! Jay should have gotten extra points for beating the CPU scores without thermal paste. ;P

    Jeff DJeff DTháng trước
  • Jay after playing pc build simulator I am shocked you didnt check the CPU thermal paste. :) but these where both fun to watch.

    RichamerRichamerTháng trước
  • Jay's suggestions are what take a friendly competition to a proper sport.

    Sir Raiu KorenSir Raiu KorenTháng trước
  • Now I'm thinking of Sherlock Holmes Consultant Detective style competition. For those unfamiliar with the board game, you are given a puzzle at the start and you can choose to go to different locations on the map to get clues (many are red herrings or there is no need to go to at all). You get 100 points if you solve the case, you get 10-25 points for each bonus object you score. BUT the book also tells you how quickly Holmes solved it (how many locations he went to, to solve the main case (100 points)) and you get a point deduction. So good detectives could get even more than 100 points, but most people get less and negative points are possible.

    KirintalKirintalTháng trước
  • This probably comes back to does the ends justify the means. I think you can 100% find the shortest route to solve THE problem (fixing the computer). Was the challenge meant to be instructional to who did 100 mistakes or about turning around a working machine to the paying customer same day (when you have a long queue). Definitely for entertainment, having multiple win conditions (not just by time), would help to for the drama. #Linustechtips

    dragade101dragade101Tháng trước
  • Jay got burned hahaha but I digress

    ちはマダラちはマダラTháng trước
  • I don't think Steve actually fixed the computer. He just overclocked it, he never actually solved the issues that caused him to need to overclock. The benchmarks were set at stock performance so Steve's approach actually will leave performance on the table. I was actually thinking of many of the suggestions that Jay made during the challenge. Overall I think it was really entertaining and I would like to see more if it.

    Sailing PaynesSailing PaynesTháng trước
  • Honestly i like Jays approach to the competition: trying to do everything right as if it were a client build and not going for shortcuts like Steve (not knocking him either) in the interest of winning the competition. The m.2 and thermal paste are completely forgivable and mind-effing things to miss. The cmos issue wasn’t something he missed as much as it was not wanting to clear settings that might be designed for the test. Overall I think jay did an awesome job and the suggestions on point too.

    knight8003knight8003Tháng trước
  • Dude, just like Steve said, "Because the rules were so loose like that, it allowed for a lot of unique and different approaches." Stop your salty whining like, "Here's how to fix the contest Linus." The contest rules were a page and a half, double-spaced. When it comes down to it, it doesn't matter if you believe the competition shouldn't be about getting to the 4 goals first! Maybe you should have watched how loose all of the Scrap Yard Wars were. Oh that's right, you were on one of them. Just keep running Heaven and own the loss, not blame the whole competition.

    Zachary A. HamptonZachary A. HamptonTháng trước
  • I'd go with that points system. I would ban resetting the CMOS as this is like doing a reboot and not sorting the problem.

    GoGeeGoGeeTháng trước
    • I don't because clearing cmos is a common troubleshooting tactic.

      ChuuniKaedeChuuniKaede14 ngày trước
  • The two post-competition breakdowns just solidified what I was left thinking after watching the competition. It didn't feel clear what the competition was really trying to showcase, and the rules were fairly nebulous. I think this is a great idea that could go somewhere but it felt very very early days. Alpha release.

    Kevin EllisKevin EllisTháng trước
  • Every issue Jay brings up is a legit reason to take some time figuring things out EXCEPT for the stupid nvme drive being stuck to the thermal pad. I honestly dont know how he would miss that.

    issaciamsissaciamsTháng trước
  • you look like Mel Gibson

    Gerald dela cernaGerald dela cernaTháng trước
  • You sound like a child, jay.

    the ranterthe ranterTháng trước
  • *S* I thought that case looked intriguing, and googled 'nim ni case' ...

    Lars GottliebLars GottliebTháng trước
  • I've had issues were I couldn't run drivers which came as an .exe. I renamed it to a .zip and literally moved the files out of the folder and ran it. Drivers are weird sometimes...

    MayhemMayhemTháng trước
  • What I think would be better is an open timer and simply having penalties for problems that were not fixed I think looking from a "Fix this system" perspective it should more be did your end product result in a fully fixed computer Who cares if he skipped problems if the system is fixed at the end? At the same time lets say you got ahead and won, perhaps a 10m penalty for winning but without thermal paste so if steve was 9m behind he would have it But just a thought Great video and competion either way

    DougStepDougStepTháng trước
  • Dude just chill your content is far more interesting than gamers nexus... No need to explain.

    MrJerczuMrJerczuTháng trước
  • that was really fun PC trouble shoot, as a pc builders for yrs. jay is right there should b a bonus points as to the main goal XD

    Michael TranMichael TranTháng trước
  • I'm not religious but I'm pretty sure that when Jay dies he will go to Heaven.

    ivan0590ivan0590Tháng trước
  • Do it again but this time with their children vs the best The Verge has to offer. My money is on Jay's daughter.

    Jorge SchwalbeJorge SchwalbeTháng trước
  • I love the rule set you suggested. They could even do different variations of the rules for each competition. Mixing it up could keep it fresh.

    seb clotseb clot2 tháng trước
  • If I were you, I would take the "running Heaven" jokes and run with them. Joke about how running Heaven is the solution to any given problem at every opportunity. You would have a lot of people rolling on the floor! It was a fun competition. I like Steve too, but I was rooting for you. You guys could probably redo that game several times and get different results every time. Not that fixing system is a speed game. It's quality that counts.

    seb clotseb clot2 tháng trước
  • I dunnow... I'd say Jay actually diagnosed the patient whereas Steve just administered a prophylactic chemotherapy. If I was an ailing gaming rig... I knew which doctor I'd rather go to. Also found the charity project Steve chose to support "interesting" to put it mildly considering how many many people are struggling in times like this.

    InwenInwen2 tháng trước
  • Can I get in on this? Joe’s vs pro’s anyone? So fun, thanks again!

    Trevor IrvineTrevor Irvine2 tháng trước
  • Salt

    GroneGrone2 tháng trước
  • Always awesome! Thanks for all you do!!!! Still better than Steve.

    Trevor IrvineTrevor Irvine2 tháng trước
  • Identifying things that are incorrect ? Well in this case bios is set up incorrect so clear cmos and do the settings from scratch ! That's the correct approach here. Don't get me wrong I wanted you to win but man o man that's a rookie mistake right there so stop tring to flip it around. You fucked up and that cost you time! Also your first rookie mistake was to not check for termal paste, before I even start a pc the first thing I do is check to see if they removed the sticker from the cooler and also replace thermal paste !

    Gakomi UragoGakomi Urago2 tháng trước
  • Well Jay, you kind are wrong about the points system when it comes to the bios. As someone that works with computers myself I can tell you that this is the first thing I do once a pc can runs and I can get in the bios ! After you restore the bios to factory settings that's when you start tinkering with it, like enable xmp and others stuff. If the client wants an oc and says he had an oc then I will oc that pc to what I find as stable cause after a while cpu degrades and the oc you had on it might not even work anymore so yeah clearing the bios gets rid of that problem too ! Simply put the point's system in this case should award the guy that clear cmos max score unlike what you where saying !

    Gakomi UragoGakomi Urago2 tháng trước
  • Makes sense. rules felt a bit weird tbh. maybe a little more clarity and less changing mid competition so its a bit more fair but overall I think everyone learned a lot :) yall both did pretty good man.

    MisterZMisterZ2 tháng trước
  • i think you did just fine

    Leadfoot2112Leadfoot21122 tháng trước
  • Well just to make you feel better, here is LinusTechTips, promoting a scam product. viworld.info/rock/video/t4Cd0J6yx6qju2g.html& And the Linus response. viworld.info/rock/video/2Jypwqa4p6GBqXU.html

    TheYobbo71TheYobbo712 tháng trước

    MartinMartin2 tháng trước
  • I'm totally with you Jayz. As PC technican you get Systems (sometimes put together like the ones for the challenge) and the main objective is to solve all problems that it brings with it so it can be used how it was meant to. It is not a "solving" if the parts of a PC are not put together and the housing is not closed (a normal User would have his PC closed). BUT overclocking (like done by Gamers Nexus) or turning the Power-Limits off (or way over whatever has been specified, what you did) should also not be the solution for reaching the goals. Something that shouldn't had happened during the challenge was the issue you got, but could also happen (and with some of the newer Updates by Microsoft they currently happen in different ways). What is OK in my opinion: - resetting BIOS/CMOS (solves wrong settings fast, fine-tuning can be done later, for most PCs equal if Consumer or User at work this will work without generating other problems. Only "special" configurations need another way as long as the PC can be turned on and you can get into BIOS). - Disassembling parts of a Setup or nearly all if necessary (helps to find problems like missing thermal paste on CPU [common issue], wrongly connected drives, Screws that fell into the housing and got stuck somewhere they could even create an electric shortage and damage components). What is NOT OK for challenges like this: - allowance of overclocking to get the goals (the right way is to solve the problem that prevents you from reaching a goal in normal way). - only doing tests on a disassembled PC (a Customer wants to have a PC build together on or under his table and not Parts only connected by cables flying around, it must work when it is in one piece). For that challenge, the way you worked on it was (nearly) correct. If there will be another Challenge like this in the future, even I would appreciate a point system like you mentioned for what has been solved and depending on how difficult this problem would be to solve, so the time used for it would only be the second important. Great job so far...

    CLGRaptorXPCLGRaptorXP2 tháng trước
  • Not being clear on SPECIFIC goalstates for any problem involving multiple stakeholders is just asking for communication issues. Don't worry about it for the first challenge here - we've been struggling with it for the last 30 years in construction.

    A1BASEA1BASE2 tháng trước
  • now Jay is talking like a boardgamer with his suggestion on point system to determine the winner, more specifically a euro boardgamer :) euro boardgames are a points fest. But I can understand Linus objectives. In real life, there are no rules and only a general objectives. ie. I need to make a living, there are no rules that says you have to work for somebody or work for yourself. Linus gave an objective and Jay put assumptions on top of those objectives. Anything that is not stated in the objectives (ie. i black and white), is fair game for interpretation or just non existent. I don't Steve went into the competition and consciously tells himself not to make assumptions. He just went with what he was comfortable with, ie. start from a clean slate and not dive into the mess. His objective was not to find out what's in the mess, but to get the PC running again from a clean slate. This reminds me of IT project contracts. The vendors will just take what is written in the contracts. The customer will have certain expectations on requirements and will not have put all those requirements in the contract. Then when the project is halfway through, the bickering starts on what is in scope and what is out of scope. So while I agree, there seems to be a mismatch between what Linus wanted to be done (ie. checklist of issues) and what was the defining end point. In the end, what is in black and white (in this case objectives) should take precedence. Of course, in the real world, an experienced IT consultant would have pointed out to the customer that there were some vagueness or maybe even conflicting statements in the requirements and would have clarified that with the customer to have it in black and white in the contract. In this case, Jay could have clarified his assumptions with Linus at the start of the competition, that part of the winning criteria was to uncover all the issues or if that was not really necessary, just a nice to have requirement. But that mode of thinking will require someone who has been screwed many times over making wrong assumptions and paying a dear price for it to be be 2nd nature.

    VeritasVeritas2 tháng trước
  • Honestly, a points-based system is a fantastic idea. Especially in a competition where the systems have to be shipped, and aren't taking place inside the same area. If one systems motherboard is damaged during shipping, it would take time to replace. But at the same time, it would be a dead giveaway for several issues, such as missing thermal paste, the M.2 drive, the RAM and the 24 and 8 pin connectors. If the competition is simply time based, finding all of those issues may help with getting it to post and other goals, but you would still likely be behind in terms of time.

    Justin ReinhartJustin Reinhart2 tháng trước
  • Even with a motherboard in a new build the first thing I always do is clear CMOS, I saw the challenge it was great, there are no winners or losers as you both did the job, the winners here were your viewing audience who now know what to do and what not to do, second is better than last.

    FlightSimDevFlightSimDev2 tháng trước
  • "You couldn't live with your failure, and where did that bring you? Right back to CMOS"

    Nicholas KinkaidNicholas Kinkaid2 tháng trước
  • The weird driver issues and download install issues with Jay's build was the principle time sink and why he lost. I considered their stupidity related to that to have made the entire contest null. However, it was still a good time.

    TelecasterlandTelecasterland2 tháng trước
  • i thought steve would be slower with his approach when he started

    thebigmarvinskithebigmarvinski2 tháng trước
  • He never learnt his bigest mistake if he never watched the stream. Seems to be lots of excuses. Nice try tho. The competition seemed fair and he just made silly mistakes

    Law123Law1232 tháng trước
  • 2 things that gave steve the run away . That dam m.2 and the rules . You spent alot of time searching the files for the drivers before you asked linus if u could use the laptop to download it. While steve ran straight to a laptop and got new drivers. It would have been such a close race if those 2 things didnt happen lol .

    Mitch BudurkaMitch Budurka2 tháng trước
  • Uh oh. Hollywood problems in pc world.

    Prototype 81Prototype 812 tháng trước
  • [What follows is the hypothetical comment Jay is afraid someone will post] Jayz2confused: I’m thinking about these rules...(excuses, excuses, blah, blah, blah, points)... In all seriousness though, he did have a bunch of variables that weren’t clear to him and weren’t meant to be unclear. I think I like some of the suggestions too. Poor Jay, this doesn’t hurt your cred in our eyes man. Very cool first run for this idea. I think they’ll make it even better after seeing the things that tripped up Jay. I hope they give him another chance at some point though.

    Jason HollomanJason Holloman2 tháng trước
  • Jay, honestly I didn't care for your twocents until I watched the challenge. More respect to you since then because you're real and using the same mindset we all use when opening a computer case... Sure the NVME drive was stuck to the cover. I'm sure we all have a dunce moment like this in our history. TL;DR: I watch more of your content and listen much more closely to you then I ever did before.

    Darryl TDarryl T2 tháng trước
  • I mostly agree with your suggestions but disagree Steve should have been penalised for CMOS. It was presented as ultimate tech support where some guy has mucked up his first PC build and your job is to fix it. Well he fixed it. No-one wanting their PC fixed cares if you cleared CMOS. It wasn't PC Cluedo. Maybe that's a different video.

    ShozzleMeNozShozzleMeNoz2 tháng trước
  • For what it's worth, I agree with you, Jay. The challenge was tech support. Half the problems were in the BIOS. While Steve did "fix" the PC, and it was a brilliant way to go about it, he missed investigating so much of the intentional challenges by just clearing the CMOS and by not even looking for loose cables and whatnot by just stripping it down and rebuilding it. Which worked for him. If an absolute idiot (snicker at Linus) builds a PC, maybe even just assuming EVERYTHING is wrong is a valid starting point. LOL But ... with as much effort as was put into creating problems to find, it was both genius and disappointing to just ignore them. LOL I think clearer rules and maybe even a "customer" email like the start of a tech support ticket are needed. And I really like your points idea so that finding and fixing the problems gains you more than just raw speed does. That seems like more the spirit of this style of challenge.

    Just Some PersonJust Some Person2 tháng trước
  • I think the competition was just not fair. Jay vs Linus or Tom or anyone... OK. But... Jay vs Steve... thats just brutal ':D sorry Jay, but Steve has just the right skillset to ripp apart Linus tricks with ease.

    freeman Zweidreifünffreeman Zweidreifünf2 tháng trước
    • plus i would have liked to see Igor and Steve go against each other

      freeman Zweidreifünffreeman Zweidreifünf2 tháng trước
  • Great job it was perfect storm of problems to sort out... Ps... Metro icon fix was op

    Jor JonesJor Jones2 tháng trước
  • I really do like Jay's suggestion about points if they do further competitions. Otherwise, any upcoming competitors will just know to hit the clear CMOS switch which really takes the fun/mystery out of hunting for all the messed up settings. I bet everyone at LMG who spent all that time sneakily disabling things in the BIOS facepalmed hard when Steve circumvented it all in 2 seconds. That's not to take anything away from Steve - given the constraints of the competition it was a brilliant move.

    Brendan BeehlerBrendan Beehler2 tháng trước
  • Hope you have a valid WinRAR License then.. :D

    liminosliminos2 tháng trước
  • I agree 100% with Jay's points system idea. In that contest, Steve did win totally fair. But the whole time I was watching, I could see Jay was finding and fixing all these issues, and Steve didn't even get to see half of them. I would have loved (as someone who also does my own tech work) to see Steve and Jay do this based on points, where they were both thinking "how do I identify and solve the issues" without just resetting cmos. I liked Steve's 'build it outside the box', because he could quickly find issues by pulling it all apart. And I liked Jay's way of fixing BIOS, because he could then talk about the issues and fixes. As a viewer, we gain more insight/knowlege on things we might be new to, or might have missed ourselves. I find the points idea would make it more exciting for the viewer as well as give Linus more to talk about in commentating. Overall, it was a BLAST watching the competition. But now we have 20/20 hindsight on ways to make it even more fun in the future.

    Kenny LayshKenny Laysh2 tháng trước
  • I agree with Jay..if you took your PC in to get fix... the answer to "what was wrong with it" should be an itemized list... not" IDK i just reset the BIOS.... and here is your bill" lol

    David RogersDavid Rogers2 tháng trước
  • I didn't watch the event live, but I did watch the entire recording and then all of your recap too. Great stuff. I think if you had just found that drive when you took the cover off, you probably would have won. Was pretty close anyway and very entertaining!

    Skeptical MonkeySkeptical Monkey2 tháng trước